“Nippon Distribution Consolidating Part of CX Functionality at New ‘N-Port Shiki’ Hub”

On March 22nd, Japan Publications Sales (Nippan) announced the first phase of their group-wide “Logistics Reorganization Program,” unveiling the name “N-Port Niiza” for the new facility scheduled to open in Niiza City, Saitama Prefecture in October 2024. N-Port Niiza will serve as a significant logistics hub for the company’s operations.

Furthermore, as part of the initiative, certain functions of customer experience (CX) will be integrated into N-Port Niiza, showcasing Japan Publications Sales’ commitment to enhancing efficiency and service delivery through consolidation and modernization of their logistics operations. Stay updated on the developments and advancements at N-Port Niiza as it plays a crucial role in the company’s logistics reorganization efforts.